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Frequently Asked QuestionsFor all questions not yet covered below, please send an email to firstname.lastname@example.org and we will get back to you within 24 hours! Shipping Do you ship to my country?
We ship worldwide via DHL. Upon shipment, you will receive an email with a tracking link.
How long does shipping take?
Shipping takes an average of 4 to 20 days, depending on where you are in the world. Generally speaking, shipping to Asia Pacific and Europe is faster than USA and other parts of the world.
Can you ship directly to the recipient?
Yes, of course! All parcels are shipped in gift-ready packaging, saving you time and effort.
Where are you located?
We are located in Singapore, a little island country in Asia. Fun facts: Our entire country is around half the size of Los Angeles, and we are the 2nd busiest port in the world!
Sizing Do your sizes run big or small?
Baby & Kids:Baby sizes run true to age, as do kids sizes.
Men:Men's sizes are standard European/Asian fit. Customers from the US & Canada, please go one size up.
Ladies:Ladies sizes are US retail fit.
We recommend refering to our size chart measurements to get the best fit.